Privacy Policy

We respect your data and your rights.

Who we are

Mikron Roofing is a trading style of Mikron Environmental Services Ltd, which is a company registered in England No. 06549715

Our registered address is:

Unit C2A, Comet Studios, De Havilland Court,
Penn Street, Amersham, HP7 0PX, UK

Our operational address is:

1 The Oaks, Mill Farm Courtyard,
Beachampton, Milton Keynes, MK19 6DS, UK

You can contact us regarding this policy or your rights by phone or email at 01908 371999 | roofing@mikronltd.co.uk

Information we collect and why

The following data is collected and used for the purposes of providing services and administering collaborative partnerships:

  • Names, addresses and contact details
  • Business details including ownership and financial details
  • Payment, account and financial history
  • Website user and usage tracking information (including cookies)

How long we keep information

During ongoing business relationships, we may retain information in line with operational requirements, to enable us to fulfil the purposes associated with those relationships. 

Once a business relationship is concluded, dependent upon legal or regulatory periods, we may routinely be required to retain information for up to 20 years or in some cases, indefinitely, in order to meet legal, record keeping and regulatory requirements.

In any case, we keep information only for as long a necessary.

Who we share information with

Data Processors

Microsoft Limited

Various Microsoft platforms and services are used in the operation of our business.

Alphabet Inc

We use Google platforms including analytics services to monitor usage of our web site.

Other organisations

In so far as is necessary for proper provision of our services, management of projects and administration of business relationships, we may share with consultants, professional and legal advisors or regulatory bodies.

From time to time, we may also be required to share with other specific organisations under legal or regulatory requirements.

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent – We collect information from our website enquiry form, and as required during the provision of services.
  • Contract – Some information is necessary for the engagement of services, conclusion of valid contracts in respect of the provision of those services and partnerships.
  • Legal obligation – We may be required to collect information by legal or regulatory bodies.
  • Legitimate interest – We collect some basic information which allows us to provide existing and future customers and partners with an improved experience when engaging with us.

Your data protection rights

Under data protection law, you have rights including:

Right of access – You have the right to ask us for copies of your personal data.

Right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

How to complain

In case you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy policy.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint